Terms of Purchase
Purchase Terms
These Purchase Terms govern all purchases made through:
(the “Website”).
The Website is operated by Guizhou Shengyuansheng Trading Co., Ltd., under the brand name Zularvo.
By completing a purchase on our Website, you acknowledge that you have read, understood, and agreed to these Purchase Terms together with our other applicable policies, including:
- Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy;
- Any additional policies available on our Website.
If you do not accept these terms, please do not proceed with placing an order.
Order Requirements
When placing an order through Zularvo, you confirm that:
- You have the legal capacity to enter into a purchase agreement;
- All information submitted during checkout is accurate and complete;
- Your purchase and use of products comply with applicable laws and regulations.
Customer communications may be used for order processing, verification, customer assistance, and service improvement purposes where permitted by applicable laws.
Privacy Protection
Any personal information collected through our Website, checkout process, email communication, or customer service channels will be processed in accordance with our Privacy Policy.
We encourage customers to review our Privacy Policy to understand how personal information is collected, used, stored, and protected.
Our privacy practices may be updated from time to time to reflect operational, legal, or regulatory changes.
Order Confirmation and Processing
After successfully submitting an order, you will receive an order confirmation email containing your purchase details.
Zularvo reserves the right to review, adjust, delay, or cancel orders when necessary, including circumstances such as:
- Product availability changes;
- Incorrect product information or pricing errors;
- Suspected unauthorized transactions;
- Issues preventing successful order fulfillment.
If an order is canceled, any payment received will be handled according to applicable policies and circumstances.
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our Website are accurate and up to date.
However, slight differences may occur due to product updates, technical limitations, screen settings, or manufacturing variations.
If you believe the product received significantly differs from the information provided, please contact our customer service team for assistance according to our Return & Refund Policy.
Pricing Information
We aim to provide accurate pricing details for all products listed on our Website.
If an obvious pricing mistake occurs due to technical errors, system problems, or incorrect information, we may:
- Contact you to confirm the situation;
- Cancel the affected order;
- Offer an appropriate resolution.
Product Availability and Shipping
Product availability may vary depending on inventory levels and supply conditions.
Orders will be processed and shipped according to the terms described in our Shipping Policy.
Delivery times may be affected by factors including:
- Shipping destination;
- Selected shipping method;
- Customs processing;
- Carrier delays;
- Events outside our reasonable control.
If a purchased item becomes unavailable, we may contact you regarding available solutions, including refund arrangements where applicable.
Product Use Disclaimer
Before purchasing, customers should carefully review product information and confirm that the product is suitable for their intended use and permitted within their location.
Product packaging, labeling, included accessories, and specifications may vary depending on destination requirements, availability, and applicable regulations.
Taxes and Customs Fees
Taxes, duties, and customs charges may differ depending on the destination country or region.
Customers may be responsible for charges required by local authorities, customs agencies, or applicable regulations.
Any applicable fees will be handled according to local laws, shipping arrangements, and relevant requirements.
Contact Information
For questions regarding purchases, orders, or these Purchase Terms, please contact us:
Brand Name:
Zularvo
Legal Company Name:
Guizhou Shengyuansheng Trading Co., Ltd.
Customer Support Email:
service@zularvo.com
Customer Support Phone:
+86 400-888-7369
Business Address:
Unit 11, 17th Floor, Building E8 (International Financial Street No. 2), Zone E, Pengjiawan Huaguoyuan Project, Huaguoyuan Back Street, Huaguoyuan Subdistrict, Nanming District, Guiyang City, Guizhou Province [Huaguoyuan Office]