Shipping Policy

Shipping Policy

At Zularvo, operated by Guizhou Shengyuansheng Trading Co., Ltd., we are dedicated to providing customers with a clear, efficient, and dependable delivery experience.

We cooperate with reliable shipping providers and fulfillment partners to ensure orders are prepared and delivered as smoothly as possible.

Order Handling Time

After your payment has been successfully confirmed, your order will begin processing.

Orders are generally prepared within:

1–5 business days

Processing times may be affected by factors such as:

  • Order demand and seasonal volume;
  • Holidays or weekends;
  • Promotional events;
  • Inventory availability;
  • Additional preparation requirements.

Once your package has been dispatched, we will send a shipping confirmation email containing available tracking details.

Estimated Delivery Timeline

After shipment, most orders are expected to arrive within:

10–20 business days

The overall delivery period includes:

  • Order preparation time;
  • Transportation and carrier delivery time.

Please understand that actual arrival dates may vary due to:

  • Destination location;
  • Local courier operations;
  • Customs inspection procedures;
  • Weather conditions;
  • Carrier delays;
  • Other events beyond our reasonable control.

Shipping Charges

We currently offer standard shipping options.

Standard Shipping Fee:
$2.99 USD

The exact shipping cost will be calculated and displayed during checkout before your payment is completed.

Order Fulfillment Locations

Depending on product availability and delivery requirements, orders may be shipped from our available fulfillment locations or authorized logistics partners.

The fulfillment location may vary based on:

  • Product inventory;
  • Shipping destination;
  • Warehouse availability.

We cannot guarantee that every order will be dispatched from a specific location.

Tracking Your Shipment

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Please note that tracking details may require some time to become active after the package leaves the fulfillment facility.

If you have questions about your shipment status, please contact our customer service team.

International Delivery

Zularvo provides international shipping options to supported destinations.

Shipping availability may depend on:

  • Destination restrictions;
  • Carrier service coverage;
  • Local delivery conditions;
  • Other logistical limitations.

If delivery is unavailable to your location, our team will contact you with available options where possible.

Delayed, Missing, or Lost Packages

If your package appears delayed or tracking information has not updated for an extended period, please contact us for assistance.

Please provide:

  • Order number;
  • Tracking number;
  • Relevant delivery information.

Our support team will review the shipment details and assist you based on the specific situation.

Changing Your Delivery Address

If you need to update your shipping address, please contact us immediately after placing your order.

Address changes can only be considered before the order enters processing or shipment preparation.

Once the package has been shipped, we may be unable to modify the delivery information.

Shipping Information Accuracy

Customers are responsible for ensuring that all delivery information entered during checkout is correct and complete.

Your shipping address may differ from your billing address.

Incorrect or incomplete address details may result in delivery delays.

Processing Schedule

Orders are handled during standard business days.

Orders submitted during weekends or public holidays will normally begin processing on the next available business day.

Contact Information

For shipping questions or delivery assistance, please contact us:

Brand Name:
Zularvo

Legal Company Name:
Guizhou Shengyuansheng Trading Co., Ltd.

Customer Support Email:
service@zularvo.com

Customer Support Phone:
+86 400-888-7369

Business Address:
Unit 11, 17th Floor, Building E8 (International Financial Street No. 2), Zone E, Pengjiawan Huaguoyuan Project, Huaguoyuan Back Street, Huaguoyuan Subdistrict, Nanming District, Guiyang City, Guizhou Province [Huaguoyuan Office]